All sales are FINAL. We guarantee that each of our customers will be satisfied with their order, as we put your experience as one of our top priorities. As a result, refunds, returns, and exchanges are prohibited. If you have any questions or concerns about your purchase feel free to contact us via email, jaderrasboutique@gmail.com.

When purchasing a custom unit, be sure to review your order before submitting your wig request. Once your order is submitted no changes can be made and refunds will not be issued due to failure to carefully review your customized unit. All hair oil orders are shipped with 3 business days of order placed and payment processed.

All ready to ship units and bundles on hand are shipped within 3 business days of your order being processed. Custom wig units require 21-30 business days to complete and ship. Please be aware of this timeframe before purchasing a unit to avoid delays.

Once your order is shipped, Jaderra's Boutique is no longer responsible for your order. All information about your order delivery can be found in the information provided by our mail carrier. Feel free to use your tracking information included in your order confirmation email to track and report lost, stolen, or damaged items.

Credit or debit cards are accepted at checkout. Payments submitted through Navy Federal are PROHIBITED! During the order process please be sure to carefully enter an accurate shipping and billing address.

For appointments please refer to policy and booking here.